Reviews & Chat
Creating options for your clients to leave feedback, reviews or to get directly in touch via a chat window or comments stream are popular in letting people know what your business is all about and that you are willing to communicate and respond to questions.
Firstly if you are gaining regular reviews online, you can display the latest (Generally the last 5 from each company) automatically on your website without the need to do anything, we achieve this by registering an API key when building the website and allowing Google or Yelp to publish the latest reviews, good or bad.
If you wish to moderate your reviews before publishing them on your website or if you receive testimonials directly that you wish customers to see, we can build a reviews platform into your website that customers can either post feedback directly to a comments board or we can create animated, branded and interesting layouts to manually publish reviews.
Take a look at our reviews page to see how building your reviews and comments platforms in active grids and animations makes for an engaging customer experience.
We can also connect Facebook Messenger to your website so you can immediately receive notifications & communicate through your Facebook account. See below right hand corner.
Another way to engage your clients through social media is to connect Facebook comments or Disqus live comment feeds to your website so people are interacting with your website directly.
With both these options we’ll need access to your accounts to set this up.
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